Return Policy

RETURN POLICY

DocWalks are backed with a 90-day 100% satisfaction guarantee. If you are not completely satisfied with your DocWalks, simply return them to us within 90 days of purchase with a copy of your purchase receipt and we will send you a full refund. Please send returns to the following address:

Comfort Corner Corporation
Attn: Product Returns
863 Manning Avenue
Toronto, Ontario
M6G 2X2

TERMS OF USE

Welcome to docwalks.com (the “Site”). This Site is owned and operated by Comfort Corner Corporation (“CCC”). The Site contains information about CCC’s products intended for customers and the general public. By using this Site, you agree to be bound by and to comply with these Terms of Use. If you do not agree with these Terms of Use, please refrain from using this Site.

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter.

Your continued use of the Site following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Medical Information:

The views expressed on this Site are not intended to provide medical advice or instruction. While there may be information on this Site related to certain medical conditions and their treatment, should a medical condition exist, promptly see your own physician or health care provider. We do not offer personalized medical diagnosis or patient-specific treatment advice. You should always consult your doctor to determine whether a product described in this Site, or any website, is appropriate for you.


Proprietary Rights:

You acknowledge and agree that CCC, and/or its suppliers, own the Site (including, without limitation, any general or specialized user interface and all content on the Site) and any software used in connection with the Site (“Software”) and that the Site and the Software are protected under applicable intellectual property and other laws. You also acknowledge and agree that content contained in the Site is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. Unless CCC or the respective owners of the content and/or Software provide express authorization, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the whole or any part of the Site, the Software, or content on the Site.

Marks:

The CCC company name, the “DocWalks” product name, and all related names, logos, product and service names, designs and slogans are trademarks of CCC or its affiliates or licensors. You must not use such marks in any manner whatsoever without the express prior written permission of CCC. All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners.

Privacy:

The use and collection of your personal information is governed by our Privacy Policy, which can be found below.

Online Purchases:

All purchases through our Site are governed by PayPal and their current User Agreement and Privacy Policy. You can access their User Agreement at: PayPal User Agreement and their Privacy Policy at PayPal Privacy Policy

Links:

This Site may contain links to other third party websites or resources. CCC has no control over such sites and resources, and you acknowledge and agree that CCC bears no responsibility for the availability of such external sites or resources, does not endorse, and bears no responsibility or liability for any content, advertising, products, or other materials on or available from such sites or resources, and CCC also bears no responsibility or liability, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party website or resource.

Use and Consequences:

As a user of this Site, you are liable for the accuracy of any information that you provide to us. CCC reserves the right in its sole discretion to restrict a user’s access to the Site, in whole or in part, without prior notice. CCC shall not be held responsible for any such restriction.

Disclaimer of Warranties:

CCC WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER CCC NOR ANY PERSON ASSOCIATED WITH CCC MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER CCC NOR ANYONE ASSOCIATED WITH CCC REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

CCC HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability:

IN NO EVENT WILL CCC, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnity:

You agree to indemnify and hold CCC, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your violation of these Terms of Use, or your violation of any rights of another.

General Information:

You expressly understand and agree that:

  • These Terms of Use and the relationship between you and CCC shall be governed by the laws of the province of Ontario, Canada without regard to its conflict of law provisions. If any dispute arises between you and CCC regarding these Terms of Use or your use of this Site, it shall be resolved through good faith negotiations between the parties. If such efforts prove unsuccessful, you and CCC agree to submit to the personal and exclusive jurisdiction of the courts of Toronto, Ontario;
  • The failure of CCC to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision;
  • In the event a court of competent jurisdiction finds that any provision of these Terms of Use is invalid, the court should to the extent allowed by law give effect to the parties’ intentions as reflected in the provision, and all other provisions of the Terms of Use shall remain in full force and effect; and
  • The section titles in these Terms of Use are for convenience only and have no legal or contractual effect.

PRIVACY POLICY

This Privacy Policy is applicable to the website(s) located at the domain “docwalks.com”, and any other sites within the Comfort Corner Corporation network which may link to this privacy policy (collectively, the “Site”) and are operated by Comfort Corner Corporation (“CCC”, “we”, “our”, or “us”). The purpose of this Privacy Policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you. Please read the following to learn more about our data collection policies and practices.

This Privacy Policy is intended to comply with all Canadian and U.S. privacy laws. If any aspect of the policy can be interpreted in a manner that is non-compliant, that interpretation is incorrect, and only the interpretation that is compliant with applicable law is correct.

TYPES OF INFORMATION THAT MAY BE COLLECTED

The following are the types of information we may collect:

Site Usage Information

We may receive and store certain types of information whenever you visit the Site. For example, we may collect Automatic Information and your IP address. As used herein, “Automatic Information” is information collected by our computers when you request web pages or ads from the Site. An IP address is a number that is automatically assigned to your computer whenever you access the Internet.

Information You Provide Us

Personal information such as your name, email address, telephone number, physical address, gender, postal code or other information may be collected via online forms you submit to the Site.

Information from Other Sources

We may receive information about you from other sources and add it to your personal information.

HOW INFORMATION MAY BE COLLECTED

We may collect information from you in several different areas on the Site, including but not limited to those described below:

Cookies

As with many websites, the Site uses standard technology called “cookies,” which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your preferences and other convenient Site usage information. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Additionally, accepting cookies allows you, among other things, to personalize your experience on the Site. Cookies may also allow the Site to present to you advertising which may be of interest to you as well as limit how often you see certain ads that may detract from your user experience on our Site. If you do not want to allow information to be collected through the use of cookies, you can generally opt out of providing this information by turning the cookies off in your browser. However, some areas of the Site may not provide you with an acceptable user experience if you have disabled the use of cookies.

IP Addresses and Automatic Information

We may collect IP addresses and/or Automatic Information for purposes of system administration and to report aggregate information to our advertisers and sponsors. Our computers identify your computer by its IP address. When you request web pages from the Site, our computers log your IP address. Automatic Information we collect may include, without limitation, such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such information. When analyzed, this data helps us determine how visitors arrive at the Site, what type of content is most popular, and what type of visitors (in the aggregate) are interested in particular kinds of content and advertising. We may also use Automatic Information to provide you with a more personalized user experience.

Web Beacons

Consistent with standard practice within the web publishing industry, web pages throughout the Site may contain electronic images (generally, single-pixel “.gif” images) called “web beacons.” These web beacons allow CCC to access certain cookies that were set in a domain different from that which is displayed in the current web page’s address bar. CCC’s use of web beacons, includes, without limitation, the following:

  • CCC may use web beacons within the Site in order to count unique users (actually, unique web browsers), visits and page views. Unique browser recognition is possible through the use of web beacons and associated cookies that may be managed by a third party site analytics partner.
  • CCC may use web beacons to monitor Site traffic and conversion patterns through our various product and service offerings. This allows us to determine the most appropriate methods to serve our transaction-oriented customers.
  • CCC may use web beacons to provide our web-serving applications with access to CCC cookies. This allows us to personalize your experience when you visit the Site.
  • CCC may include web beacons in HTML-formatted email messages (messages in which we are able to include graphics). These beacons allow us to determine whether or not email messages were opened, links were clicked and notifications/offers were acted upon.
Registration and Emails

In order to take advantage of certain features the Site may choose to offer (including, but not limited to, product purchases, site customization, or other services), you may be asked to complete a registration form which will provide us with personally identifiable information. You may also be asked to choose a user ID and password in order to identify yourself during future visits to the Site. By creating an account, you agree to receive the following administrative email messages from the Site: Account Created Confirmation, and Forgot Password. From time to time, we may also, use your contact information to provide periodic newsletters, updates and announcements about the Site and our products. If you decide you no longer want to receive our emails, simply follow the instructions in the email to unsubscribe.

Transaction Information

If you purchase a product from us, we will ask you to complete an order form that will require certain information from you, including credit card number and expiration date, billing address and shipping information, if applicable. We will use this information to complete the transaction that you have requested, i.e., to deliver the products that you ordered, and, if necessary, to invoice you. We will retain this information as long as we have any obligations, or any amounts are owing by you, with respect thereto.

HOW WE USE THE INFORMATION COLLECTED

As applicable, the information you provide to us may be used to:

  • Contact you about the Site.
  • Contact you relating to your registration or other status.
  • Confirm or fulfill an order you have made.
  • Monitor or improve the use of the Site.
  • Customize the content and any advertising you see.
  • Monitor compliance with our Site Terms of Use.
  • Provide special offers to you from us and/or our affiliates, service suppliers and other third parties.
WITH WHOM THE INFORMATION MAY BE SHARED

At times, we may share your personally identifiable information with others for various purposes. The following outlines the ways in which your information may be shared with others:

Agents

We may employ other businesses, certain services and individuals to perform functions on our behalf. Examples may include fulfilling orders, sending e-mail, removing repetitive information from customer lists, Site analysis, data analysis, marketing assistance, credit card payment processing, and customer service. These agents may have access to personally identifiable information needed to perform their functions, but may not use it for other purposes.

Aggregate Information

We may share aggregate information such as demographics and Site usage statistics to advertisers, sponsors or other organizations. When this type of information is shared, the other parties do not have access to your personally identifiable information.

Third-Party Ad Serving & Audience and Traffic Measurement Services

The Site may use third party network advertisers to serve the advertisements on the Site and may use a traffic measurement service to analyze the traffic on the Site. Network advertisers are third parties that display advertisements based on your visits to this Site and other websites you have visited. Third-party ad serving enables us to target advertisements to you for products and services you might be interested in. Although advertisers and other companies do not have access to your cookies as provided by the Site, the Site’s third party network advertisers, the advertisers, the sponsors, and/or traffic measurement services may themselves set and access their own cookies on your computer if you choose to have cookies enabled in your browser. These third party cookies are set for purposes including but not limited to targeting advertisements to you that you might be interested in, to prevent you from seeing the same advertisements too many times and to conduct research regarding how useful certain advertisements are to you. Note that any images (or any other parts of a web page) served by third parties in association with third party cookies may serve as web beacons, which enable third parties to carry out the previously described activities. Third party cookies are governed by each third party’s specific privacy policy, not this one.

Our Subsidiaries and Affiliates

We may share your information (including, without limitation, personally identifiable information) with our subsidiaries and affiliates.

Business Transfers

CCC or any of it assets, including the Site, may be sold, or other transactions may occur in which your personally identifiable information is one of the key business assets. In such a case, your personally identifiable information, which we have gathered, may be one of the business assets we transfer.

Legal Process

In the event we are required to respond to subpoenas, court orders or other legal process, your personally identifiable information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.

 

LINKS TO OTHER WEBSITES

You should be aware that when you are on the Site you could be directed to other sites beyond our control. For example, if you “click” on a banner advertisement, the “click” may take you off the Site onto a different website. This includes links from service suppliers, advertisers, sponsors and partners that may use the Site’s logo as part of a co-branding agreement. These other websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a website that is linked from our Site, you should consult that site’s privacy policy before providing any personal information.

SECURITY

The Site incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information that we may collect and we have put into place reasonable precautions to protect such information from loss, misuse and alteration. Only those employees who need access to your information in order to do their jobs are allowed access. Our security policies are reviewed periodically and revised as required.

CHILDREN UNDER 13

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, register on the Site, make any purchases through the Site, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@dockwalks.com.

NOTIFICATION OF CHANGES AND YOUR ACCEPTANCE OF THE PRIVACY POLICY

By using this Site, you signify your agreement to the terms of this Privacy Policy. CCC may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address associated with your account or by placing a prominent notice on the Site. Your continued use of the Site shall constitute your acceptance of such revised Privacy Policy.

CORRECTING/UPDATING PERSONAL INFORMATION

If your personally identifiable information changes, or if you no longer wish to access our Site, please contact us at info@docwalks.com to correct, update and/or remove personal data you have provided to us. If you have any questions about this privacy policy or the privacy practices of this Site, please contact us at info@docwaks.com.